SENTINEL·IEP · INFORMATIONAL TOOL ONLY · NOT LEGAL ADVICE

Privacy policy

Effective: May 26, 2026. We try to write this in plain English. If anything is unclear, ask: hello@sentineliep.com.

The short version

  • Your child's documents and recordings stay on YOUR computer. We don't have them.
  • When you use AI features (analyzer, document review, help bot), the relevant TEXT is sent to a cloud AI provider. The audio is not.
  • If you submit a Community Report, it's anonymized before publication. We DO retain admin-only details (your license, your state, your district name if you provided it) so we can moderate and respond to legal demands.
  • We don't sell your data. We don't share it with advertisers. We don't have ads.
  • You can ask us to delete any data we have. Email us.

What lives on your computer (and never leaves)

  • Audio recordings of meetings
  • Document files you load (IEPs, evaluations, etc.)
  • Your typed notes
  • Generated letters and case analyses
  • Past Notes archives

All of this is stored in the SENTINEL·IEP install folder on your computer. Deleting that folder deletes all of it. We never receive these files unless you explicitly send them to us in a support ticket.

What goes to cloud AI providers when you use AI features

Live analyzer

When you type a sentence in MEETING NOTES, the analyzer sends THAT SENTENCE (plus a short window of surrounding context) to our backend, which calls Claude (Anthropic) for analysis and returns the flagged output. Audio is never sent to the analyzer.

Document review

When you run a Case Analysis, the TEXT of the loaded documents is sent to one or more cloud AI providers (configurable in Settings). Default providers: Anthropic Claude, Google Gemini, OpenAI.

Help bot

When you chat with the AI help bot, your question goes to our backend, which calls Claude. The bot is grounded in our help articles, not your case data.

What we (SENTINEL·IEP) store on our backend

License records

  • Your license key
  • The email address you used to sign up
  • Your tier (Free / Try-It / Family / Advocate / etc.)
  • License status (valid / revoked)

Community Reports (if you submit one)

If you submit a Community Report, we store TWO records:

The public record — visible to other subscribers:

  • Quarter-rounded submission date (e.g. "2026 Q2")
  • Region (5 broad US regions, NOT your state)
  • District size bucket
  • AI-assigned category tag
  • Your scrubbed narrative (names, schools, dates replaced with placeholders)
  • Defamation risk flag

The admin-only record — visible only to SENTINEL·IEP staff:

  • Your license key
  • Your customer email
  • Your state code
  • The district name you supplied (if you did)
  • Your original unscrubbed text
  • Your role attestation (parent / advocate / attorney)
  • Your defamation-notice initials and timestamp
  • The AI moderation outputs

We retain admin records so we can: moderate the public feed, respond to right-to-delete requests, respond to subpoenas if compelled by court order, and audit the moderation pipeline. Other subscribers never see admin-only fields.

Support tickets

When you submit a technical question via Help → "Send a technical question," we store:

  • Your license key
  • Your customer email
  • The contact email you provided (if different)
  • Your question text
  • Your app version, OS, and recent error logs
  • The recent help-bot conversation context (if applicable)

Resolved tickets are retained for 12 months for audit and quality, then deleted. Open tickets are retained until resolved.

What we DON'T do

  • Sell, rent, or trade your personal data to anyone
  • Use your case content to train AI models
  • Share your data with advertisers (we don't run ads)
  • Provide your data to school districts
  • Provide your data to law enforcement except under a valid legal demand

Cookies & tracking

We group cookies into three categories. You control the last two at any time using the Privacy settings link in the footer of every page.

Essential

Required for the site to work — security, signing in, and checkout. These are always on and cannot be switched off.

Analytics

Optional. Helps us understand how the site is used so we can improve it. Off until you allow it.

Marketing

Optional. Lets us measure and reach families who could benefit from SENTINEL·IEP. Off until you allow it.

Your choices are stored locally in your browser, so clearing your browser data will prompt the consent banner again.

Your rights

Right to access

Email us and we'll send you what we have on file: license records, submitted Community Reports (admin record included), and support tickets.

Right to delete

Email us with your submission IDs (or just your license key to delete everything we have). Public-feed removals are usually done within 48 hours. Admin-record deletion is done unless we're under a legal hold requiring retention.

Right to correct

Email us if anything we have on you is wrong.

How to reach us

Email hello@sentineliep.com. We answer our own email.